• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

6800 XT Keep Crashing Black Screen while Playing games like Honkai Star rail and Granblue fantasy Then PC Restart But The Screen still had no display.

Status
Not open for further replies.
Recently, my PC always get crashed whenever I played games such as Honkai Star Rail,GranBlue Fantasty Relink,

but if the games that i played like Valorant ,counter strike 2 my pc doesnt have any crashes.

before i bought this tuf gaming 6800xt,the card i used is gtx 1650,and it runs without problem with the same set up,

so i think the problem must be 6800xt.

i already tried DDu,Changed my psu reinstall my windows,disamble and assamble my pc from begining.

sorry for my bad english , in the forum in my native languange there is no such problem with this card

here is my spec
  • OS: Windows 11 Pro 64 bit
  • CPU: AMD Ryzen 5 7600x
  • Mobo: Asrock B650 PG riptide
  • GPU: ASUS TUF GAMING 6800 XT OC Edition
  • Cooler: Deepcool ag400
  • RAM: Crossair Vengeance DDR 5 32GB 5600mhz(16x2)
  • SSD: PNY CS3140 2TB gen 4x4
  • PSU: Gamemax gp-850w 80+bronze
  • CASE: Digital alliance N30s
  • Display: Gigabyte G24f2
here is my speecy result https://speccy.piriform.com/results/TtolYeCpJ8DCjodpCloCLDx.

i still have the warranty for this gpu,so if the card seem faulty i will return it back

thanks for your help!!
 
Thread moved to the more appropriate forum.

i still have the warranty for this gpu,so if the card seem faulty i will return it back

If there is anything wrong with the GPU it will have been caused by the junk PSU, all Gamemax PSUs are rated as – Tier F • Replace immediately

You need a minimum of a 750W Gold efficiency rated PSU from one of the following, Corsair RM range, EVGA, Seasonic or Super Flower, seven year warranty period minimum but pay more for ten if you can.

I strongly suggest that until you have an appropriate PSU you remove the add on video card and use the Vega graphics.

RAM: Crossair Vengeance DDR 5 32GB 5600mhz(16x2)


The RAM is not appropriate for your CPU, AMD state here up to 5200MT/s and if you have DOCP/EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

Go into the BIOS, disable XMP and then manually set the RAM to run at 5200MT/s and the voltage to 1.25V, save the new settings then exit the BIOS.
 
Status
Not open for further replies.