500 server error

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scotty808

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Hi there i am from the UK and now live in America i have a website that i use here in the states but everytime i try and log in i get a server 500 error have tried clearing the cache and cookies tried accessing the the webpage from 3 different address here in the States and same error. But i got a family member to go to the webpage and sign in for me back in the UK and it signs in straight away any ideas
 

Rustys

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Some sites that are in different countries are not accessible out side of that country.

Have you tried a different browser or there may be a extension that may be blocking it.
 

scotty808

PCHF Member
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Oct 11, 2019
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Some sites that are in different countries are not accessible out side of that country.

Have you tried a different browser or there may be a extension that may be blocking it.
Tried 5 different browsers and VPNs
 

Rustys

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Have you tried contacting the site and see if they have any suggestion via email.

From what you have stated that every thing has been attempted.
You cleared the cache and cookies
Different browsers
VPN
Locations
Different systems at locations

Then only one that made a connection was a family member that resides in the UK.

The biggest issues is that it is on their side and you would need to contact them. Reverts back to my original statement that it is local access only.
 

scotty808

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I have a few mates dotted around the world they have no problem logging into this site very odd
 

gus

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Jul 19, 2016
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1. Have you tried asking your family member who can reach that site to contact them and ask about the issue?

2. Have you contacted your ISP about this?
 

jmarket

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From what you're describing it's a host issue not a local issue. There's nothing you can do except reach out to the website administrators and let them know.
 
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