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Bt infinty help

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Gavin1985

PCHF Member
Jun 6, 2017
27
1
38
Hello.

Just after abit of help info really. my pc and my wifes keeps losing internet seems like its every day now (we get the little yellow icon next to the clock). same also happens to my sons pc.
but the phones xbox ps4 all wireless things that use wifi seem to work fine never loses the net. we just lost the internet again bout 20 mins ago. tried everything factory reset router uninstalled network drivers on pc etc. nothing wroked so wife went in to are sons room and turned his pc off it and the internet came back on. this as happend the last 3 times where we have turned his pc of and its come bk on ( his pc freezes alot and turns its self off think its from overheating) we have the bt router hub 7 and a router up stairs so it will reach to the pcs. could his pc freezing crashing be the prolem ?

Thanks for reading and any help
 
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