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Recent content by PeteM

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    Solved Graphics Card Problems -- PLEASE HELP!

    I have reinstalled windows 10 and SO FAR things look good!!! Thank everyone again. Your suggestions were great and, frankly, if I hadn't known I had your support I doubt that I would have had the nerve to do the reinstall.
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    Solved Graphics Card Problems -- PLEASE HELP!

    I have tried many of your suggestions, but have not yet attempted the Windows reinstall. Unfortunately, I have some critical activities during the next week or so and can not afford to be without my PC. Since there's always a chance that the reinstall will cause an even larger problem than I'm...
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    Solved Graphics Card Problems -- PLEASE HELP!

    I haven't made this change yet. I was also considering reinstalling Windows and was hoping for some additional guidance first.
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    Solved Graphics Card Problems -- PLEASE HELP!

    Here is another error message that I have received when installing or updating some (but not all) software products. Also, here's a link to a very short video that shows the MS Word performance that I'm getting since I installed the new video card. All of MS Word is extremely slow, but I thought...
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    Solved Graphics Card Problems -- PLEASE HELP!

    Oh! I thought I had posted it on July 11th. But, here's a new one. http://speccy.piriform.com/results/Ed2l2f7PcC0DCCC2j2MoEi4
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    Solved Graphics Card Problems -- PLEASE HELP!

    Thank you. I haven't received any suggestions recently. Can you please tell me if I did something wrong, or if there's something else I should do? I'm pretty desperate. Thanks again!
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    Solved Graphics Card Problems -- PLEASE HELP!

    Thank you for checking. I'm not very hopeful about ASUS being able to resolve this issue. I am currently dealing with the third support person. The first one almost immediately said that I should "send in the product for repair". I pointed out why it didn't sound like a hardware issue (i.e...
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    Solved Graphics Card Problems -- PLEASE HELP!

    I sent the problem to ASUS since it's their video card. They indicated that it sounds like a hardware problem and that I should send the card back for repair. This just doesn't sound right to me. It sounds like some strange sort of software issue.... maybe some kind of error-recovery going on...
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    Solved Graphics Card Problems -- PLEASE HELP!

    In an earlier response you said, "If what we do here does not resolve the issue we will need to ask a security expert to take a look." Please let me know if that's something that I should do, or if you do it. Thank you.
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    Solved Graphics Card Problems -- PLEASE HELP!

    I understand about your (amazing) volume of email. Sorry for sending unneeded text! I was able to remove/uninstall all of the unnecessary mouse drivers and most of the keyboard drivers. The uninstall button on three of the generic keyboard drivers was grayed out, so I couldn't remove them. I...
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    Solved Graphics Card Problems -- PLEASE HELP!

    Thank you. I've now removed any AV products except Defender. I then did a full scan (which required almost two hours). The scan uncovered "Misleading:Win32/Lodi" which I removed with Defender. I then changed the power plan to "Let the let the application decide" (I couldn't locate "Balanced")...
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    Solved Graphics Card Problems -- PLEASE HELP!

    As indicated, I won't reply to each of your comments or make the changes you recommend until you tell me that it's time. Thank you!
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    Solved Graphics Card Problems -- PLEASE HELP!

    My power supply is the Seasonic PRIME TX-750. The Speccy URL is http://speccy.piriform.com/results/AtTtUTkkyPRpRPY6LvKOYXF
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    Solved Graphics Card Problems -- PLEASE HELP!

    About two weeks ago my Benq monitor started having problems keeping its calibration. When it got to the point of needing calibration 4 or 5 times a day, I switched it with a monitor on a different PC. The Benq monitor worked fine on the other PC, but the original PC still wouldn't hold its...
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    Help Please! PC "clicks" and powers down

    It will take a week or two for me to complete my re-build since I'm waiting for some parts. If you'd like to close this thread, I understand. However, if you would like to leave it open then I'll be glad to give an update when the build is complete. In the meantime.... THANK YOU for your guidance!