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Recent content by mtblillie

  1. M

    Laptop Crashing

    Well that is unfortunate I was under the impression that it had dual channel RAM, but now that I look at the manual it only has the single...I was starting to think about 16GB too, but oh well, something to pay closer attention to the next time. At least the slot is relatively close to the...
  2. M

    Laptop Crashing

    The system information app is telling me that it is a 3542
  3. M

    Laptop Crashing

    Unfortunately no, this work week is the busiest of the year for me, this is the first time I have turned on my computer since I posted here last. All the ports appear to be black (or grey, rather), so I am assuming they are 2.0. I looked up a picture of the blue 3.0 to be sure I wasn't...
  4. M

    Laptop Crashing

    Done, the setting s above were already in this configuration, I didn't have to change anything. If this is true, it's weird that I have crashes sometimes just modifying folders. I wonder if there is something in the background that is killing the memory. I totally understand Photoshop taxing...
  5. M

    Laptop Crashing

    So some good news, I was able to successfully set up the thumb drive. I brought it home and attempted to run the memtest startup, but could not find it in the advanced boot menu. So I swapped usb ports and it popped up. I guess the port I was using isn't working correctly, which is probably why...
  6. M

    Laptop Crashing

    Actually yes, there is another computer I can try, I will do that. I do have another thumb drive but I would like to try using the other computer first, simply because I use it for one of my jobs and it would be a bit of pain to back it all up and run the test, but I will do that if I have to...
  7. M

    Laptop Crashing

    I still am unable to create a bootable drive. I follow the steps provided, but when I run the image writing software (after selecting the correct USB thumb drive and image), it says 0% complete and then just shuts down. I have tried re-downloading the software, re-formatting the thumb drive, but...
  8. M

    Laptop Crashing

    I did as you asked and enabled hibernation. This time, fast boot showed on the power button options and I was able to disable it. Unfortunately I am still having issues with memtest. I'm not sure if it is a problem with the USB drive, the computer, or just user error. I am not certain that an...
  9. M

    Laptop Crashing

    Thank you, I appreciate it! I wanted to give an update. I tried to get Memtest working the other night but the laptop kept crashing, I think my getting impatient with it and frequently restarting rather than letting go to blue screen is the likely reason. Anyway I gave up and attempted it again...
  10. M

    Laptop Crashing

    Sorry again for the delay, it had been a busy week and on top of that I was sick the last few days. I swear I don't mean to take so long to respond. I will try that tonight and see what happens. My computer originally had Windows 8 and then updated to Windows 10 when the free rollout happened, I...
  11. M

    Laptop Crashing

    I unfortunately was not able to perform this procedure. I turned off my computer and held down the power button, when I did the computer began to boot normally for about 2-3 seconds and then shut off, as if I had pressed the button once to turn on the laptop and then again to turn off, but I was...
  12. M

    Laptop Crashing

    The date and time in BIOS seems to match what is displayed in the system tray, which match my phone's time as well.
  13. M

    Laptop Crashing

    I am very sorry for the late response @phillpower2 . I have attached the logs. For the power allocation I'm not sure if I changed those settings at some point previously or if I simply found them that way. I thought it was a little weird but unfortunately I just don't know enough to change it...
  14. M

    Laptop Crashing

    I will be sure to edit posts next time instead of multi posting, thanks for the tip. I did run the all in one repair tool, following all steps including the optional ones, but the tool didn't seem to find much. Virtual Memory paging file sizes: Minimum Allowed: 16 MB Recommended: 1396 MB...
  15. M

    Laptop Crashing

    I restarted my computer for a second time after this missing text problem. This time it installed an update and when it booted up the problem seemed to go away. I continued to use it throughout the day and it did just recently crash. This I was able to add the dmp file.
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