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Recent content by Peccant

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    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    I have not had the opportunity. I have to find a time where the Windows re-install, should something go wrong, won't cripple my workload. Should be able to get to it soon.
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    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    I have not reinstalled windows. I could try that. I backup using a Seagate Backup Tool. Is that good enough of a tool that once I reinstall I’ll have my stuff?
  3. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    No luck. I had someone look at it - they hadn’t seen the issue before and couldn’t help. I signed up for Hp tech service post-warranty plan and they only had the idea to swap the adapter - which I’ve done with several adapters. I’m hobbling along with the charger with a bent pin - it still...
  4. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Here is the other thread where Malnutrition had me run a bunch of diagnostics and fixes, for your reference (this was before we opened this new thread which has a long series of additional diagnostics and fixes as well)...
  5. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Yes, power settings were set to high/max performance, and Malnutrition also had me use QuickCPU to create a new power setting to supersede those settings and unlock all the cores. Laptop did not respond without the battery (which is behind the back panel of the laptop).
  6. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Nothing. Computer doesn't respond without the battery (it's a battery that needs the back cover removed to get at, as well).
  7. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    I bought the laptop in October 2020. It basically hasn’t been used until my old Lenovo T430s died recently. I replaced the power Jack itself recently. Based on my internet searching, this clocking down issue when plugged in seems to be pretty common with HP laptops, but I cannot find anyone with...
  8. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    @Malnutrition Just as an update so you know this is still ongoing: 1) New 45W power adapter was delivered. Computer recognizes being plugged in, the little lighting symbol over the battery shows it charging for about 5 seconds and then it drops, however, the computer still recognizes that it's...
  9. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Absolutely, will do.
  10. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Sounds good. Power adapter ordered. Will be back in touch.
  11. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    I ran payroll - no issue. Worked at light speed! Monitored with QuickCPU - clocked at Max 3.98GHz, Avg CPU Utilization 5.6%. Awesome! I was about to screenshot the results to you and my eye caught the "System Power State" data point, which said Battery. So I thought, shoot, I only set the power...
  12. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Update on Quick CPU. Seems to have woke up. I reset the computer (a Windows Update from today was forced), I opened the back of my computer and manually spun the two fans, unplugged both, started the PC which gave me a "no fan detected" error, so I shut it off again, plugged the two back in...
  13. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    Thanks. I was able to run FRST, see attached log. Was also able to run Kaspersky but the report file isn't recognized by Windows and I can't get it open in notepad or anything else I tried, but it's not an allowed extension to attach here. There were no detections but there were a few errors in...
  14. P

    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    FRST64 won't run the code you asked me to copy earlier. See error in Screenshot. I downloaded KVRT, input the run command and the computer asked me what program to open "Mark" with. Could not move forward. Power Config CPL doesn't give me any options other than HP Recommended and Balanced...
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    Re-Open Issue with Laptop. Was resolved, but back to poor performance. Did something reinstall?

    No problem, thanks. I'll check it first thing in the morning. Should I move ahead with the other steps of your instructions or keep them in order once we have Kaspersky figured out?
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