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Recent content by pcpaul

  1. P

    Solved Locked out of Windows 10 after scam call

    Re-installed Windows 10 from Microsoft media creation tool, all good. Thanks for the advice guys :)
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    Solved Locked out of Windows 10 after scam call

    Thanks guys, hopefully I can clear it up from here :)
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    Solved Locked out of Windows 10 after scam call

    Yes, I'll attempt a clean install today.
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    Solved Locked out of Windows 10 after scam call

    Can't get into safe mode because it still needs a password, it's like he set up a new user profile called "Microsoft Blocked" and needs a password or pin just like a normal log on (even has a password hint which is his name/alias). Yet when I look in the "User" folder there isn't such an...
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    Solved Locked out of Windows 10 after scam call

    Yes, I've brought it home to try to get help. I've used Hirens to see the users in the C: drive and weirdly this "Microsoft Blocked" isnt there so I've no idea what they did :(
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    Solved Locked out of Windows 10 after scam call

    Hi, My mates dad allowed a telephone scammer to take control of his laptop but he stopped short of giving any card/bank details. Unfortunately when he went to restart the laptop he now gets a user profile "Microsoft Blocked" with a pin/password box. Is there any way I can circumvent this to get...
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    No audio

    Hi guys, My friend asked me to help when his PC suddenly stopped playing sound and the speaker icon showed a red X and says no speaker plugged in. So I checked the drivers in device manager and although not showing errors I uninstalled and re-installed but still have the no speakers plugged...
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    Solved No wireless networks showing

    Thanks guys, it fixed itself after an update :)
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    Solved No wireless networks showing

    Hi, My friend has a HP laptop (Win 10), when he clicks the wireless icon in taskbar the box pops up but nothing shows in it (My laptop shows 5 networks including his). I tried updating the network card driver but it still the same. Despite this the laptop is/was connected to his router...
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    Solved Desktop PC shuts down

    Sorry for delay, I replaced the PSU (Thanks phillpower2) and problem solved. Thanks everyone for helping :)
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    Solved Desktop PC shuts down

    No blue screen, it just seems to lose power and try to re-boot. PSU: FSP 400-60GLN. I stress again though that it does it at his house but not at mine
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    Solved Desktop PC shuts down

    Done that, same issue :(
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    Solved Desktop PC shuts down

    I'm perplexed, at his house the computer shuts down within minutes of logging into user account and continually loops trying to re-start and fails. I bring it home plug in my monitor, keyboard and mouse and it boots, logs into user account and everything works normally. I followed the...
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    Solved Desktop PC shuts down

    Oh sorry, it's a custom build Intel I5 cpu, 2x4gb RAM sticks (Only one in at the moment) Nvidia GeForce GT610 graphics card
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    Solved Desktop PC shuts down

    Thanks for taking a look :) There aren't any minidumps but I've now turned them on as per instructions. I can't see how it's over-heating in this case, I've had it running for hours at my house and it never shuts down on it's own, I shut it down and he took it home after over 10 hours off, yet...
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