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Recent content by kcw84

  1. K

    Solved Stubborn stuttering issue

    The issue is now resolved; it turned out not to be a software issue at all. In the end, I found that my CPU had been damaged (two corners were severely bent) by the CPU cooler I chose for my build (a Zalman CNPS9900MAX); even though the cooler's documentation claimed it was compatible with...
  2. K

    Solved Stubborn stuttering issue

    FreeBooter, thanks. I performed a clean boot following the directions you posted, and am still having the issue even after the clean boot.
  3. K

    Solved Stubborn stuttering issue

    Thanks; my minitoolbox paste below: MiniToolBox by Farbar Version: 17-06-2016 Ran by Ken (administrator) on 22-06-2017 at 20:05:52 Running from "C:\Users\Ken\Downloads" Microsoft Windows 10 Pro (X64) Model: System Product Name Manufacturer: System manufacturer Boot Mode: Normal...
  4. K

    Solved Stubborn stuttering issue

    After installing SpeedFan to monitor my temps (all my temps appear normal - CPU at 28C and GPU at 35C), I noticed that the stuttering/audio distortion appears to happen at the same time as a sudden spike in CPU activity, from the 0-8% range (normal) to 50%+ when the stutter/audio distortion occurs.
  5. K

    Solved Stubborn stuttering issue

    Yes, safe mode appears to resolve the stuttering issue. However, because my audio driver is disabled in safe mode, I can't test whether the audio distortion issue is resolved.
  6. K

    Solved Stubborn stuttering issue

    The other thing I'd add, which may be an unimportant detail: when I first log into windows, I have about a 1-2 second window before stuttering begins. For example, once in Windows, when I open a browser window, my computer will stutter briefly, pretty much every time. However, when I first log...
  7. K

    Solved Stubborn stuttering issue

    Yes, that's where my ISO (Win 10 Creators Update) came from. I also found my original USB key that had Win 10 version 1607 (Anniversary Update). Here's what I've done since I last posted: I did a clean install of the Anniversary Update (1607), on the premise that the Creators Update was causing...
  8. K

    Solved Stubborn stuttering issue

    Done. I installed both drivers on a clean install of Windows 10, but this did not resolve the issue. After digging around a bit more, I think the issue may have to do with installing the Windows 10 Creators Update, which I now understand has created many problems for a wide range of people...
  9. K

    Solved Stubborn stuttering issue

    Thanks. Please see below: http://speccy.piriform.com/results/VSMAKYPcb1QZTNOdi24ojcw
  10. K

    Solved Stubborn stuttering issue

    For anyone who can help, I very much appreciate your time! To begin, my system specs are listed below: - Intel core i7 7700k CPU - Zalman CNPS9900MAX-B CPU cooler - Corsair Crystal 570X ATX mid-tower w/ 6x SP120 RGB LED case fans - Asus ROG Strix Z270E motherboard - 32GB (2 x 16GB) Corsair...
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