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Recent content by jrobb

  1. J

    Windows 10 clean install can't find a valid partition

    The Windows 10 Fall Creators Update 1709 repeatedly fails to install on my laptop. So I decided to do a clean install of Windows 10 from an USB ISO file. During the install I get ...Error: "We couldn’t create a new partition or locate an existing one. For more information, see the Setup log...
  2. J

    Must disconnect and reconnect battery to power on Acer laptop

    Yeah. If the laptop is off for about 4 hours or more, I have to remove the battery no matter what, in order to turn it on. I can run it on A/C without the battery, no problem. If I turn it off for less than 4 hours, I can turn it off and on all day with A/C only. But if I turn it off for more...
  3. J

    Must disconnect and reconnect battery to power on Acer laptop

    Thanks for the support Phillpower2. I use my laptop the same way that you do. The problem is that it will not turn on with only the A/C power connected. The battery must be in. So each time I turn it on, I must disconnect the HDMI, Ethernet and Adapter, turn it over remove the battery and...
  4. J

    Must disconnect and reconnect battery to power on Acer laptop

    Unfortunately I have no update. I am stumped. I have gotten great suggestions from the forum and local technicians. Some have helped my situation. A "power reset" is no longer need each time. But none have solved the problem. I guess I am going to have to live with having to remove/insert...
  5. J

    Must disconnect and reconnect battery to power on Acer laptop

    Thanks Phillpower2, I'm going to try that and post the results. I'm at a point that I have to try everything.
  6. J

    Must disconnect and reconnect battery to power on Acer laptop

    No, the notebook does not run hot. If I power in on and then immediately turn it off without running any programs I still have the same problem. At first I did have to get rid of the residual charge as you described, but now I do not. I disconnect the battery reconnect it immediately and the...
  7. J

    Must disconnect and reconnect battery to power on Acer laptop

    I did not install a chipset driver after the clean install. I did the clean install about 2 years ago. But I did not reinstall any drivers. Windows 10 and my laptop just worked after the install. Subsequently all updates pushed out by MS have been installed without problems. I had no problem...
  8. J

    Must disconnect and reconnect battery to power on Acer laptop

    The laptop was purchased with Windows 8.1 but I did a clean install of 10. Since then all scheduled updates have installed successfully. The problem started when the originally battery stopped charging and I replaced it with the recommended replacement battery.
  9. J

    Must disconnect and reconnect battery to power on Acer laptop

    New Information On a full battery charge I can use the laptop normally for about 10 hours. It powers up, I use it for a while and then turn it off. I can do this over and over for about 10 hours with no problems. After 10 hours if the laptop is off, I must remove the battery and insert it...
  10. J

    Must disconnect and reconnect battery to power on Acer laptop

    Still working the problem. It is getting better. I learned from the Acer website that replacement batteries must be "conditioned". They recommend a full discharge and recharge 3 times. I only have to remove and insert the battery now if the laptop is turned off over night as opposed to being...
  11. J

    Must disconnect and reconnect battery to power on Acer laptop

    I checked out Battery + Bulbs. They had only one battery for the E series Acer and it would not fit my laptop. My laptop is an E5-471G-56YK. The sites that I have checked only show the E5-471G. They don't show any further model breakdown. The manufacturers site describes the original...
  12. J

    Must disconnect and reconnect battery to power on Acer laptop

    I recently purchased a replacement battery for my Acer Aspire E5 471G laptop. After experiencing power on problems I found that the original battery when I purchased the laptop was labeled AL14A32 6-cell 2500 mAh Li-ion. The replacement battery is labeled Replacement AL14A32 11.1V 5200 mAh...
  13. J

    Must disconnect and reconnect battery to power on Acer laptop

    This thread is related to How to avoid having to Power Reset a battery As it turns out, the previous solution only improved my situation. My laptop will now power on without a power reset. But if I leave it off overnight, I have to remove the battery and then put it back in in order to power...