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Recent content by FutureWave

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    HP Laptop Issue, help!

    I will let you know when I get a chance to work with her laptop again. that will be next week. So far, there haven't been any other issues with it. Just the one incident. I will post the test results and crack it open to see if the SDD is seated properly. After that, I am not sure what else to...
  2. F

    HP Laptop Issue, help!

    No, I just posted the specs from the purchase invoice. It's not running in S mode now. Ah, thanks. I will check there first before I go dismantling.
  3. F

    HP Laptop Issue, help!

    Thank you! Your help is much appreciated! I have not yet cracked it open to check. It's the last step I am going to do really since it's a laptop. Not familiar with the internals of this HP model, so I don't want to break something by being accidentally careless.
  4. F

    HP Laptop Issue, help!

    Hi, I checked the drive using the HP diagnostics. too.l In fact, I ran tests on practically everything. They all passed. I received a battery error of some sort on a power source test, but I am unsure what that means as of yet. HD Sentinal is showing the drive health is good, but I can't do a...
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    HP Laptop Issue, help!

    Yes, I thought to check to see if the SDD is fully seated. Just hadn't been able to because she has been on vacation. Thank you!
  6. F

    HP Laptop Issue, help!

    My girlfriend and I were using her HP laptop (running Windows 10) to watch a movie on Amazon Prime using Firefox. Windows had been booted and had been running all day for her work. In fact, she used the laptop to finish some of her DuoLingo prior to us deciding to watch a movie. As we were...
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